NHTSA Complaint #11540045 — 2021 FORD MUSTANG MACH E

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11540045
Vehicle 2021 FORD MUSTANG MACH E
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

HVBJB failure. Was replaced by dealership still concerned that may fail any type of long-distance driving I'm concerned it may fail while I'm on the highway as once it's been driving for an hour and warm by the fact the fans are always on. I think there should be more done to solve this issue also known is the fact that they are promoting a performance edition vehicle with the same drivetrain basically as the eco-friendly entry-level car which two may have an issue with heat set the more you hit the accekerator the more the connectors heat up and chance for failure and the software feature did not help the car I drove. And as refuse to run when it failed all together . [XXX] did receive the required recall software update which did not stop me from failing on November 24, 2022 the car with the dealer getting the high-voltage capacitor replaced to this day we do not drive the vehicle anywhere other than around town. We are free this component will fail again and cost us greatly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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