NHTSA Complaint #11539827 — 2021 FORD MUSTANG MACH E
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11539827 |
| Vehicle | 2021 FORD MUSTANG MACH E |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
Did a DC Fast Charge at Electrify America in Astoria Oregon from 62% to 87%. Used wide open throttle to pass car on mountain climbs about 4 times with in about 30 minutes of charge. When accelerating on to Interstate 5 south received the Service Vehicle Soon warning - Ford App said stop and get car towed. Continued to drive for 22 miles and made it home. Charged car to 85% on Level 2 charger and drove it dealer on Sunday morning, no issues driving. Dealer had the car for one week and replaced the High Voltage Battery Junction Box and so far the car has been fine. Dealer provided a rental car at no cost their service was excellent. However, I thought it would be best to report this incident in light of the recent news.
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