NHTSA Complaint #11539782 — 2022 TESLA MODEL 3

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11539782
Vehicle	2022 TESLA MODEL 3
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	August 11, 2023
Date Filed	August 21, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

On Friday, August 11th. My wife and I were traveling on I-70 Eastbound from Colorado to Kansas. On several occasions during the trip, we experienced phantom braking while using the adaptive cruise control. The car would immediately brake at highway speeds, slowing rapidly when nothing was on the road. Luckily every time this happened there were no cars immediately behind us as it could have easily caused a crash. This happened both while I was driving [XXX] ) and while my wife was driving [XXX] ). At one point in the trip, we turned off the emergency braking feature and the phantom braking still occurred while using the adaptive cruise control. In all this happened around 10 times or so during the trip. I reported the event to Tesla on Monday, August 14 as neither of us felt safe using the adaptive cruise control after that event. Response from Tesla attached below. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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