NHTSA Complaint #11539763 — 2022 HYUNDAI SONATA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11539763
Vehicle 2022 HYUNDAI SONATA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

There was a transmission recall that was addressed back in early 2023 by the dealership that presented as a 1st gear stutter within a month of purchasing the car back in May 2022. At the time I was told if the reprogramming didn't work, the transmission would need to be replaced. The vehicle was driven very little but I was told it would need a couple of weeks of regular driving to ensure the fix took. If it didn't I was advised to bring the car in immediately. The car stayed in the garage and didn't get driven until July when it was taken on a 100+mile trip when I realized that the first gear was starting to jerk upon shifting. I finally called Hyundai about possibly trading it in and eventually on Aug 21, 2023 called the service dept to give them a heads up I'm going to bring it in. However was told I would have to now rebook the appointment and got one for Dec 22, 2023. I mentioned that this was under the recall issue but was informed that they would have to do diagnosis to confirm that. In the meantime they didn't offer any other recourse or priority to have this addressed. I can't afford to pay for another vehicle out of pocket in the meantime. Also, now it's showing that recall issue as repaired even though that may have not happened as of now. I'm concerned that something bad might happen in the meantime and I don't seem to have any other options.

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