NHTSA Complaint #11539478 — 2019 FORD EXPLORER FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11539478
Vehicle	2019 FORD EXPLORER
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 18, 2023
Date Filed	August 18, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

When the vehicle is in outside in the direct sunlight, the extreme heat causes the fuel pump driver module to fail. When this module fails, it cause the vehicles fuel pump to stop sending fuel to the motor which causes the vehicle to turn off or run extremely rough, while driving and or stationary. The moduel has been replaced by world ford Pensacola once, and twice by an ASE Certified Master Mechanic, on 3 separate occasions.

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