NHTSA Complaint #11539374 — 2020 FORD FUSION
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11539374 |
| Vehicle | 2020 FORD FUSION |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 99,964 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
The contact owns a 2020 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle was making an abnormally loud sound. The vehicle then failed to shift into drive or reverse. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the cam shaft thrust plate was damaged and there was damage to the crank shaft. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 99,964.
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