NHTSA Complaint #11539209 — 2014 FORD F-350

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE issue reported to NHTSA

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Complaint Details

ODI Number 11539209
Vehicle 2014 FORD F-350
Component AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Date of Incident
Date Filed
Mileage 200,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

The contact owns a 2014 Ford F-350. The contact stated while driving 35 MPH, another vehicle pulled in front, and he was not able to honk the horn. Additionally, the cruise control deactivated independently. No warning light was illuminated. The vehicle was diagnosed by the dealer who determined a failure with the clock spring. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

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