NHTSA Complaint #11538978 — 2018 HONDA CIVIC

Air conditioning not blowing cold air. Took vehicle to Honda dealer. I was told that A/C will need to be recharged with Freon and dye, the cost is $299.95 Once recharged, the A/C will need to be re inspected for further leaks in the A/C system. The A/C compressor seal shaft and the A/C condenser, these two parts, the warranty has been extended by Honda. The A/C evaporator is not covered by Honda warranty. It is a well documented fact that Honda’s A/C systems on the 2018 Civic has defective components. It appears that the R1234yf refrigerant used in these systems is deteriorating the A/C components. Honda has responded to this situation by extending the warranty on the condenser and compressor seal shaft to 10 years from date of purchase. However, to date they have refused to extend the warranty on the evaporator and other components of the system. Typically, evaporator last the lifetime of a vehicle, or at least 10 to 15 years. It is unfair for Honda to charge $299.95 to inspect a system that is known to be faulty, and to saddle the customer with another $2200.00 if the evaporator is found to be leaking. The entire A/C system should be covered by the 10 year extended warranty. Because if the system is functioning as it should, there would be no leaks, and therefore no need to recharge with Freon and dye.