NHTSA Complaint #11538699 — 2014 MERCEDES-BENZ C250

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) issue reported to NHTSA

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Complaint Details

ODI Number 11538699
Vehicle 2014 MERCEDES-BENZ C250
Component ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Date of Incident
Date Filed
Mileage 123,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2014 Mercedes-Benz C250. The contact stated while driving 60-62 MPH, the vehicle lost motive power. The check engine warning light, the traction control warning light, and other unknown warning lights were illuminated. The contact veered to the side of the road. The contact was able to restart the vehicle after several attempts. The contact was able to continue driving. The dealer was notified of the failure and referred the contact to AutoZone. The vehicle was taken to AutoZone, where it was diagnosed that the fuel injectors and the ECM had failed. The contact sent a diagnostic report to the used car dealer where the vehicle was purchased, but no assistance was provided. Additionally, the contact stated that the control arm had fractured. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 123,000.

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