NHTSA Complaint #11538693 — 2013 HYUNDAI SONATA POWER TRAIN

Complaint Details

ODI Number	11538693
Vehicle	2013 HYUNDAI SONATA
Component	POWER TRAIN
Date of Incident	August 12, 2023
Date Filed	August 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The main power relay for the hybrid battery shorted out causing the safety plug to also short out. I was driving down the road in a rural location and an error message came up on the screen saying hybrid system error, pull over immediately, and the car would not restart after I pulled over. The car was towed to the dealer and the dealer said that the power relay and the safety plug were shorted out. The main issue that I have is that the hybrid system warning light has come on multiple times and the car had to be towed to the dealership. They always said it was a software problem. The hybrid system warning pull over light first occurred 5 or 6 years ago.

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