NHTSA Complaint #11538537 — 2022 TESLA MODEL Y

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11538537
Vehicle	2022 TESLA MODEL Y
Component	EXTERIOR LIGHTING
Date of Incident	August 13, 2023
Date Filed	August 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Passenger side lights flashes and flickers on / off after firmware update. This has been confirmed by Tesla Service as a “known issue” of the most recent software update 2023.26.7. I have a video of this flickering. There was no warning prior to the failure. This has been reported to Tesla. Representative said they won’t come out to service the vehicle because “there is nothing for them to fix (physically)” as it is a “firmware issue” and will be fixed with an update. However the fix is currently not available and Tesla is still working it. This renders the car undriveable at night. The flickering lights incite road rage from others who don’t understand the flashing is unintentional and not a sign of annoyance. As a result, we were subjected to road rage from other cars when the light on the car suddenly starts flashing.

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