NHTSA Complaint #11538294 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11538294
Vehicle	2014 RAM 1500
Component	STEERING
Date of Incident	June 22, 2023
Date Filed	August 14, 2023
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Driving down the the highway of Creedmoor Road in Raleigh, NC, I had a sudden loss of power steering and hit a guard rail. Luckily, the only damage was to the front bumper. I took the vehicle into my local garage and they said that the power steering is Electronically controlled by the Rack and Pinion and that it had failed. The parts are nearly $3,000. My truck only has 80k miles on it. Looking throughout various forums, it seems that this is happening to many others as well with various amounts of miles. Until right now, my truck still has no power steering and is undriveable. The part is not available for purchase. This is a very dangerous situation. Had it been my wife driving, she would not have been able to control the steering as the v8 weighing on the front wheels makes it difficult to turn at all.

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