NHTSA Complaint #11538267 — 2019 RAM 1500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11538267 |
| Vehicle | 2019 RAM 1500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
Vehicle after driving and shutting off, fails to start. Only having an audible click noise. Truck required to be towed to home. Battery provided sufficient voltage and shows to have continuity from starter relay to solenoid. Disconnected the negative battery connector overnight. After sitting unplugged from battery overnight and reconnecting in morning, the truck started 1st attempt, however now has several codes popping up P1DF3, P2111, P2017 and U0402. (There were no prior issues: as truck would start and drive with no delay and no service engine lights.) After the 3rd attempt to start the truck after previously having the negative cable disconnected, it failed to start and would only have the audible click sound. Vehicle milage is less than 36,000. This is a risk to consumers as the faulty start may leave a party in unsafe environment, or cause financial burden risk due to a required need to tow the vehicle, or may cause damage to components for continued attempts to start the vehicle. In researching this have seen multiple forums that disconnected this to be a large issue for the Dodge Ram, this should be required to be a Recall to fix the ESM/TCM that is causing this issue.
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