NHTSA Complaint #11538078 — 2023 TESLA MODEL Y

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11538078
Vehicle	2023 TESLA MODEL Y
Component	STEERING
Date of Incident	August 11, 2023
Date Filed	August 12, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

While driving my Tesla model Y, an error message "Power assist reduced" popped up on the computer's screen. I couldn't turn the steering wheel in either direction in a parking lot. This incident happened on 8/11/2023. I reset the car's computer and walked away for 5 minutes and returned. The problem went away. I drove to another place and encountered the same error message while backing up a car into a parking space. I reset the computer system and got out of a car for a few minutes. The error message disappeared and I drove home within 2 mile radius. I have scheduled an appointment on Tuesday 8/15/2023 with Tesla Service Center.

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