NHTSA Complaint #11538065 — 2023 TESLA MODEL Y

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11538065
Vehicle 2023 TESLA MODEL Y
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DC

Consumer Description

I have had the car 5 months and have had no problems. This week while driving there was a jerk of the steering wheel to the right and a second later I lost all power steering. I could not turn the wheel without using great force. Luckily I was in the far right lane and could pull over. Car behind me almost rear ended me. The warning on the Tesla screen said "steering assist reduced". I called Tesla and they sent a tow truck to get the car. I did try restarting the car and the steering came back for 10 seconds, but again there was a jerk the right of the wheel and then NO power steering again. Was very upsetting to say the least. I have a home in the mountains and had I been driving down a winding mountain road I could see myself having driven into a tree or off the road! The car is in the shop and they are saying they will likely replace the steering column. I see that others have experienced this and wanted to make sure my voice was heard. I will not be surprised if there are MANY more similar incidents with this car. I hope that it does not lead to deaths.

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