NHTSA Complaint #11537982 — 2011 LINCOLN MKX SERVICE BRAKES

Complaint Details

ODI Number	11537982
Vehicle	2011 LINCOLN MKX
Component	SERVICE BRAKES
Date of Incident	August 11, 2023
Date Filed	August 11, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Brake pedal faded while in traffic. Was able to steer around other cars, got car to repair shop. Originally couldn't replicate issue. After attempting to drive car mechanic Was able to find problem. Diagnostic tests said master cylinder was bad. Replaced same and still had fading pedal. Diagnosed as hydraulic control unit (abs braking). Had vehicle towed to Ford Dealership for repairs. Replaced HCU no better. Then replaced flex lines at wheels, no better. Finally replaced master cylinder again, and finally fixed braking problems.

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