NHTSA Complaint #11537947 — 2022 FOREST RIVER ROCKWOOD

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11537947
Vehicle 2022 FOREST RIVER ROCKWOOD
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

The transmission failed on our 2019 Subaru Touring Ascent. Also, the Bluetooth brake system for pulling our trailer was losing electrical contact as it wobbled on and off. We tried to remedy this blue tooth situation before our last journey with the Camping World dealership who sold us the trailer, but it still was not connecting properly . We were put at risk and others were put at risk because the blue tooth wireless brakes were not functioning correctly. The trailer swaying into a traffic lane also put us and others at risk. The Subaru Ascent can not tow this 2022 GeoPro trailer safely. We were told by various salesmen that it could. The service manager at the Subaru dealer confirmed that this trailer is indeed too heavy for the 2019 Ascent touring model. There is excess forward weight on the drivers side causing the trailer to pull to the left due to the extra weight of the side out and the 60 gallon water tank even when using a:sway bar. We had no warning lights prior to the failure.

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