NHTSA Complaint #11537908 — 2023 FORD EXPLORER BACK OVER PREVENTION

Complaint Details

ODI Number	11537908
Vehicle	2023 FORD EXPLORER
Component	BACK OVER PREVENTION
Date of Incident	May 12, 2023
Date Filed	August 11, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2023 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

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