NHTSA Complaint #11537905 — 2020 TESLA MODEL Y

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11537905
Vehicle	2020 TESLA MODEL Y
Component	STEERING
Date of Incident	July 5, 2023
Date Filed	August 11, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Tesla advertises lane keeping assist, emergency lane departure assist etc. What happens is if you trigger this feature too many times during a drive the software disables this safety feature entirely. There are plenty of disclosures about not relying on the features etc. The issue i feel that warrants intervention from your departments is, how can a manufacture completely disable a safety feature just because a driver actually relied on said safety feature.

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