NHTSA Complaint #11537868 — 2020 HONDA ODYSSEY

The contact owns a 2020 Honda Odyssey. The contact stated while reversing from a parking spot, the back over prevention camera was blank. The contact stated that the vehicle struck a delivery truck. There were no warning lights illuminated. There was no Police report filed. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 14,000. Parts distribution disconnect.