NHTSA Complaint #11537709 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11537709
Vehicle	2014 RAM 1500
Component	STEERING
Date of Incident	July 31, 2022
Date Filed	August 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

Complete loss of steering assist (electric power steering). A large number of vehicles experienced the same issue, but the dealer advised that there was not a factory recall. There were so many failures that aftermarket rebuilds were not available, as only hard parts were replaced during rebuilding. Circuit board failures were not repairable. I paid a RAM dealer over $4200 for repairs, and had to wait 2 months for parts, because so many had previously failed. I would like to see NTSB force a recall, and I would like to recover my repair cost, as the RAM factory is clearly responsible.

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