NHTSA Complaint #11537701 — 2018 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11537701
Vehicle	2018 FORD FOCUS
Component	ENGINE
Date of Incident	August 5, 2023
Date Filed	August 10, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

[XXX], oil light came on, and engine fault light, That day I made a appt at the dewey ford dealership, in ankeny iowa, for monday, august 8..., I had no car problems before this date ( the 5th) august 9th, dewey texts me to let me know, the oil pump failed, and there is metal contamination in the engine and the turbo , I need a new engine and turbo charger.. to the tune of 6249.71 dollars my car is a 2018 ford focus with 50.500 miles on it !! They are saying there is not any warranty on the car, .. I see that there are some class action lawsuits for ford, with the very problem I am describing.. of course no one from ford has mentioned that... please let me know what to do... Thankyou for your help [XXX] [XXX] [XXX] .. text only please.. dont hear well ( or e mail ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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