NHTSA Complaint #11537468 — 2015 RAM 1500

The contact owns a 2015 Ram 1500. The contact stated that while his son was driving at an undisclosed speed and attempting to turn into the driveway, the vehicle lost EPS functionality. After restarting the vehicle, the vehicle seemed to return to normal functionality, but the failure had since become a regular failure. The EPS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the EPS unit. The vehicle was repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 16V167000 (Steering), but the VIN was not included. Upon further investigation, the contact became aware of NHTSA Action Number: RQ23003 (Steering). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 56,000.