NHTSA Complaint #11537435 — 2016 FORD FUSION

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11537435
Vehicle	2016 FORD FUSION
Component	STRUCTURE:BODY
Date of Incident	August 5, 2023
Date Filed	August 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The front driver's side door latch failed. The latch would not secure to keep the door closed. The vehicle is at a dealership and could be inspected on request. My safety was put at risk because the latch could have failed while I was driving it. The dealership said they "didn't know why" my vehicle did not have a recall on the door latch as many 2016 Ford Fusions do have that recall. The vehicle is being inspected today by the dealership. There were no warnings for the door latch malfunction.

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