NHTSA Complaint #11537283 — 2015 MERCEDES-BENZ C300

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 11537283
Vehicle 2015 MERCEDES-BENZ C300
Component STRUCTURE
Date of Incident
Date Filed
Mileage 100,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The contact owns a 2015 Mercedes-Benz C300. The contact stated while driving at approximately 65 MPH, she heard a rushing air sound as if the sunroof was opened; however, the sunroof was not open. The contact stated that when she reached her destination, she noticed there was a panel missing from the roof between the sunroof and the windshield. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21V197000 (Structure). The failure mileage was approximately 100,000.

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