NHTSA Complaint #11537279 — 2017 KIA SORENTO

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR issue reported to NHTSA

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Complaint Details

ODI Number 11537279
Vehicle 2017 KIA SORENTO
Component FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2017 Kia Sorento. The contact stated while starting the vehicle, the message "Assist Emergency Braking Disabled - Radar Blockage" was displayed. The vehicle was taken to the dealer, but no failure was found. On one occasion while driving 65 MPH, the headlights shut off and an unknown warning illuminated. The contact stated that after several minutes the warning light disappeared, and the headlights returned to normal functionality. The vehicle was taken to the dealer and the contact was informed that the cameras were updated; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 65,000.

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