NHTSA Complaint #11536925 — 2015 MERCEDES-BENZ C300

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 11536925
Vehicle 2015 MERCEDES-BENZ C300
Component STRUCTURE
Date of Incident
Date Filed
Mileage 51,150 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The contact owns a 2015 Mercedes-Benz C300. The contact stated while driving 60 MPH, there was an abnormal wind sound coming into the vehicle. After a visual inspection, the contact noticed that the glass was detaching from the panoramic sunroof. The vehicle was towed to the dealer, who determined a failure with the adhesive. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V197000 (Structure) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 51,150.

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