NHTSA Complaint #11536888 — 2020 RAM 3500

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11536888
Vehicle	2020 RAM 3500
Component	VEHICLE SPEED CONTROL
Date of Incident	August 7, 2023
Date Filed	August 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

Collision avoidance light on, cruise control unavailable, ESC error active safety features inoperative. Dealer states out of warranty. 37,600 miles and dealer wants $140.00 just to diagnose. Average layman cannot diagnose vehicle because of dealer system lockouts. Was intermittent, now on permanently.

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