NHTSA Complaint #11536802 — 2007 BMW F 800 ST

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11536802
Vehicle 2007 BMW F 800 ST
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

-There is a loud clicking sound from the rear wheel that could be caused by the rear wheel bearing/final drive. As a result, I am very worried about riding it because a failure could be catastrophic. The vehicle is available for inspection upon request. -It is my concern that the Information System has been designed in a way that BMW Motorrad to show that Recall obligations have been fulfilled though they may not have been. Other owners of effected motorcycles may have similarly encountered such an obstacle and would have had to resolve the problem at their own expense, while the BMW Motorrad system would show that the Recall was done even though, possibly in many cases, it would have been just a check – not the solution as provided in the Recall. There are cases on the internet of owners that have spoken of such obstacles. --I showed a video recording that I have with me of the sound that is coming from the rear wheel, and the Service Manager said it was a sound that justified attention. However, after that, though I have written to set up an appointment to have it checked under the Recall, they have not done so. I have a record of having written to them. -As yet there has not been an accident, so you are first authority to whom I am reporting this matter, for prevention. -I have been concerned enough with intermittent clicking sounds that I have been hearing from January 2022 when the odometer showed 22000 miles. These have become persistent and loud. There are between 23000 and 24000 miles at present. These are low miles for this kind of problem.

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