NHTSA Complaint #11536766 — 2014 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11536766
Vehicle 2014 JEEP GRAND CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Jeep Grand Cherokee Engine Failure and Lack of Accountability by the Manufacturer Dear NHTSA, I am writing to bring to your attention a distressing situation regarding the Jeep Grand Cherokee and its e$th ongine issues. I have been experiencing an ongoing nightmare with my vehicle, which was supposed to be covered by a 100,000-mile engine warranty. However, after only 8,000 miles, the engine suffered a catastrophic failure, and Jeep has chosen not to take responsibility for the problem. It is evident that this engine has a significant factory defect, as my research has revealed numerous cases of the same issue. Many owners have faced similar engine failures, and it is disheartening to see that Jeep has not acknowledged this widespread problem. Compounding the issue is the lack of available spare parts for the necessary repairs. As a result, my vehicle has become inoperable, leaving me with a substantial financial burden and an unusable car. I am writing to the National Highway Traffic Safety Administration (NHTSA) with the hope that you can investigate this matter further. The safety and well-being of consumers are at stake, and it is crucial to address this issue promptly and thoroughly to prevent further incidents and ensure accountability from the manufacturer. I kindly request that the NHTSA launches an inquiry into the Jeep Grand Cherokee's engine problems, assesses the extent of the defects, and holds Jeep accountable for their failure to address these issues appropriately. Your support in rectifying this matter would be greatly appreciated by the affected owners and the wider community. Please do not hesitate to contact me should you require any additional information regarding my case. I look forward to your prompt response and assistance in resolving this troubling situation. Thank you for your attention to this matter. Sincerely, Luis Garcia

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