NHTSA Complaint #11536727 — 2023 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11536727
Vehicle	2023 KIA SOUL
Component	ENGINE
Date of Incident	August 5, 2023
Date Filed	August 6, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

On 8/22/23, I purchased a 2023 Kia Soul Sport trim from Kia Atlanta South. Just two days later, the 12V system stopped working, and yesterday, on 8/6, I discovered the car, which I had owned for only two weeks and driven 950 miles, was low on oil. Some of those miles were already on the vehicle when I bought it. I suspect both the electrical system and the engine may be faulty. Despite my concerns, the dealership claimed they had no knowledge of any recalls, despite there being an issued one.

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