NHTSA Complaint #11536571 — 2019 KIA SOUL

The contact owns a 2019 Kia Soul. The contact stated that while driving at an undisclosed speed, she heard an unusual sound that came from the hood of the vehicle, and inadvertently, the smoke came from underneath the hood; however, the check engine warning lights illuminated. The contact stated that the vehicle was towed to her residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure fits the same description as a safety recall for Kia Soul engines, in which this vehicle's VIN was not included. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.