NHTSA Complaint #11536545 — 2015 HONDA ODYSSEY

All cars slow down on the on the highway at construction area due to some debris flow. I slow down immediately. after that my seatbelt belt not retracting (stop working) and Air Bag sign was displayed. I took the car to the dealer and also contact HONDA (Corporate) by Live chat. Honda Corporate mentioned the following warranty is part of the Seat Belt, SRS system, and Airbag. As per the Honda warranty, all repairs must be complete without any charges. But I got the attached invoice(Cost of repair) to Fix the issue with the SRS system, Seat Belt, and Air Bag issue. According to the Honda warranty App parts and Labour must include I opened a claim with Honda (Case [XXX]) but so far I didn't hear from them. As per my understanding Safety issue related to my car must be fixed without any Charge. Also, Dealer must communicate with HONDA. So far I open a claim with insurance but not required because Honda must take care of or look at the Seat belt/Air Bag/SRS system. As per my understanding Issue with SRS system and AirBag are related with seat belt (Part of on function) See attached diagnosis Report from Honda Dealer. continues for 15 years or 150,000 miles, whichever comes first. Warranty Coverage Honda will, at its option, repair or replace any Honda seat belt component that fails to function properly during normal use. This includes all parts and labor charges. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)