NHTSA Complaint #11536509 — 2016 FORD FUSION

The contact owns a 2016 Ford Fusion. The contact stated that the ABS warning light and the StabiliTrak warning lights were illuminated. The contact then stated that he received a recall notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and notified the dealer of the recall and the failure. The contact was then informed by the technician that once the recall was completed, they should eliminate and turn off the warning lights. The vehicle was then taken to the dealer where the recall was completed however, the contact stated that after the vehicle was retained, the ABS warning light and the StabiliTrak warning light illuminated. The contact then stated that while driving at an undisclosed speed, he had to apply pressure to the brake pedal to stop the vehicle. The vehicle was taken back to the dealer where it was then diagnosed that the ABS sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 172,182.