NHTSA Complaint #11536342 — 2014 FORD FOCUS POWER TRAIN

Complaint Details

ODI Number	11536342
Vehicle	2014 FORD FOCUS
Component	POWER TRAIN
Date of Incident	July 3, 2023
Date Filed	August 3, 2023
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2014 Ford Focus. The contact stated while shifted into reverse(R), the wheels locked, and the vehicle shuddered. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module). The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

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