NHTSA Complaint #11536304 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11536304
Vehicle 2014 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage 91,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DC

Consumer Description

The contact owns a 2014 Kia Soul. The contact stated that while driving at various speeds, the vehicle lost power. The engine warning light was flashing. The vehicle was taken to an independent mechanic, who replaced the catalytic converter on two separate occasions. The vehicle was towed to the local dealer, where it was diagnosed that an unknown sensor needed to be replaced. The vehicle was repaired but the failure recurred. Additionally, the mechanic informed the contact that the catalytic converter was clogged, and the engine needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 91,000.

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