NHTSA Complaint #11536279 — 2015 GMC YUKON XL

FORWARD COLLISION AVOIDANCE issue reported to NHTSA

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Complaint Details

ODI Number 11536279
Vehicle 2015 GMC YUKON XL
Component FORWARD COLLISION AVOIDANCE
Date of Incident
Date Filed
Mileage 95,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

The contact owns a 2015 GMC Yukon XL. The contact stated while driving at various speeds, messages indicating the side detectors and front Camera failure, and other unknown messages were displayed. The contact stated that the instrument cluster, the instrument panel and the infotainment system turned off. The contact was able to drive to the residence; however, upon pressing the Push to Stop button several times to turn off the vehicle, the vehicle failed to turn off. The contact stated that she opened the hood and disconnected the fuse connected to the engine, and the vehicle turned off. The contact stated that the failure mainly recurred when driving a 25 miles distance. The vehicle was taken to the dealer, where it was diagnosed that both side detection safety modules and harness had failed, and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the manufacturer advised the contact that they could not assist in covering the repairs. The failure mileage was approximately 95,000.

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