NHTSA Complaint #11536168 — 2023 TESLA MODEL Y

I received delivery of my new 2023 Model Y at the end of June. About 2 weeks ago, I was driving with my child in the car and at a left turn light. When the light turned green, I attempted to turn and the steering wheel almost completely stopped working. It felt like it was totally locked and with all my force, I was able to turn the car about 10% to avoid running into oncoming traffic. There was an alert for steering assist reduced. However, this was basically a locked steering wheel. The vehicle was towed to the nearest Tesla service center and per their notes, they replaced the steering rack and after test driving, they found an HVIL alert. Per their following notes, vehicle kept HVIL faulting and they had to pull logs and check signals and found that OSC kit was needed at VCFront. Installed OCS kit and alert stopped popping up. When I picked up the vehicle, I emphasized my great concern and how scary the incident was. They told me that if the issue continues, it's a hardware issue.