NHTSA Complaint #11535837 — 2020 JEEP COMPASS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11535837
Vehicle	2020 JEEP COMPASS
Component	POWER TRAIN
Date of Incident	June 1, 2021
Date Filed	August 1, 2023
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The contact owns a 2020 Jeep Compass. The contact stated while driving at approximately 30 MPH, a low oil pressure warning light illuminated intermittently, and the gears failed to shift as designed. The contact also stated that the front of the vehicle was shaking, causing an abnormal sound. The vehicle was taken to a dealer the low oil pressure sensor was replaced. After the repair, the failure reoccurred and the vehicle was taken to another dealer, Harr Chrysler Jeep Dodge Ram (110 Gold Star Blvd, Worcester, MA 01606) where the service tech was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.

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