NHTSA Complaint #11535782 — 2015 FORD EXPEDITION

HAD TO FIGHT TO GET CELLA FORD TO COMPLY WITH RECALL ON FRONT BLOWER FAN. FIRST HAD TO FIGHT TO GET APPOINTMENT AND THEM NOT CANCEL DUE TO PARTS NOT AVAILABLE WHEN COULD HAVE FIXED WITH AFTERMARKET PART. WHEN PART IS REPLACED, BAD HUM AND DASH/STEERING WHEEL VIBRATING AND UNIT IS SURGING. CELLA ADMITS TO FAULTY REPLACEMENT PART AND REPLACES AGAIN TO HAVE THE SAME THING CONTINUE TO HAPPEN AND STATE THAT THE SURGING IS NOT THEIR FAULT. SO, RECALL NOT COMPLETE, SAFETY HAZARD STILL ALIVE IN THIS VEHICLE DUE TO NO AIR CONDITIONING SYSTEM WORKING AND UNABLE TO DEFOG WINDSHIELD. THIS DEALERSHIP SHOULD REALLY BE LOOKED INTO ABOUT THIS RECALL.