NHTSA Complaint #11535781 — 2014 KIA SORENTO

Car recently hit 103,000 miles and was taken in for its scheduled oil change. Mechanic discovered that only a single quart of oil was left in the engine during the oil change despite regular maintenance. Metal flakes were found in the oil that was removed which points to a similar recall with the engine bearings identified in 2017. However, the VIN of this vehicle is not showing up in the recall list. Mechanic is recommending the engine be replaced in the vehicle.