NHTSA Complaint #11535334 — 2022 KIA EV6

To the questions listed: 1) For the last number of months the car will not fully charge when using a Level 2 charger (note: it will charge using a Level 3 charger). When charging I will get a message that "Charge Interrupted". When I go out to the car the charging has in fact stopped, and the charging cable connector is very hot to the touch. 2) In addition to the inconvenience, I worry the car is a fire hazard putting my family at risk. 3) The Kia dealers have not been able to replicate the problem and insist it is a problem with my charger at home. (Note: I have tested my charging unit on my son's Nissan Leaf and it works fine.) Note: they did apply the "Voluntary Service Campaign" however that did not fix the problem. 4) The car has not been inspected by anyone other then two Kia dealers. 5) After the last software upgrade, we had some random warning lights that would appear, and then disappear. This however, does not appear to be related to the charging issue as far as I can tell. Thank you.