NHTSA Complaint #11535203 — 2019 TOYOTA TUNDRA

I took my vehicle in for scheduled maintenance. During the safety inspection the Toyota authorized tech advised me about a serious safety issue with rust on the undercarriage of my vehicle. He advised that the control arms as well as sway bars and suspension , shocks, struts had heavy rust on them. He advised that this is a safety issue as if something breaks I could lose control. I have enclosed the video. I then contacted First Team Toyota and they initially wanted me to bring the truck in for inspection. The next day they called and told me that since I was no longer under warranty , That they could not help me. I was also told that the undercoating I paid extra for does not cover the parts that are rusted. I contacted Toyota corporate and they opened a case #[XXX]. After several days they decided that there was nothing they could do for me. I have my vehicle serviced routinely and have never been advised of any rust problems on my truck. Then after the warranty runs out, I’m advised of this problem. I take extreme care of my truck and spray the under carriage with fresh water whenever I drive thru rain or puddles. I am extremely concerned regarding the safety of this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)