NHTSA Complaint #11535127 — 2017 BMW 430I

The contact owns a 2017 BMW 430I. The contact stated while driving 30 MPH, after activating the A/C unit, the contact heard an abnormal rattling sound coming from the vents, and the A/C unit failed to blow cold. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The vehicle was taken to the dealer, who determined that insufficient and poorly completed body and electrical work was the cause of the failure. The vehicle was not repaired, and the dealer declined to offer further assistance due to the poor condition of the aftermarket parts used to repair the vehicle, which the contact stated he was unaware of at the time of purchasing the vehicle. The manufacturer was not notified of the failure. The failure mileage was 57,700.