NHTSA Complaint #11535107 — 2017 FORD TRANSIT CONNECT

The contact owns a 2016 Ford Transit Connect. The contact stated that during rainy weather, moisture was leaking into the vehicle through the top passenger’s side windshield. After the contact was involved in a crash, the leak started across the entire top of the windshield. The contact took the vehicle to a dealer and paid to have the windshield sealant replaced; however, the windshield cracked during the repair and the contact was forced to pay for a new windshield. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was repaired. The failure mileage was unknown.