NHTSA Complaint #11534927 — 2012 DODGE AVENGER

AIR BAGS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11534927
Vehicle	2012 DODGE AVENGER
Component	AIR BAGS
Date of Incident	July 25, 2023
Date Filed	July 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

My driver side Headrest suddenly deployed while sitting at a red light. It struck me in the back of my head, this caused me to lurch forward and almost being hit by oncoming traffic. Dodge denied me replacement saying it was out of any warranty. They did not even look at it and told me it would cost me $850 to replace. No warning lights or signs that this was going to happen before it deployed. I still need to call my Insurance company to see what can be done.

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#11513774 — March 25, 2023 — Was hit from the rear emd amd air bags did not deploy. Back bumper was totally destroyed amd brakes go out fast

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