NHTSA Complaint #11534880 — 2019 VOLKSWAGEN ATLAS

BACK OVER PREVENTION: WARNINGS issue reported to NHTSA

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Complaint Details

ODI Number 11534880
Vehicle 2019 VOLKSWAGEN ATLAS
Component BACK OVER PREVENTION: WARNINGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

I have owned my Atlas for seven months. During this time my 2019 VW Atlas SEL will slam on the brakes without any need to. This has happened five times. There is not an object or person around, but the brakes engage and all the sensors start beeping. I will need to put my car in park and restart my engine to drive again. I consider myself lucky that the incidents have happened in parking lots or while entering the roadway with no other cars have around. One month ago my car was taken in to an auto body shop for a repair due to a back bumper collision. The repair seems to have made the problem worse since these braking incidents have happened since the collision/repair. The auto body shop says the manufacturer "codes" are reading as "O" so the car is clear and ready to drive, but the braking/sensor system is still not working properly. I hope VW will reevaluate the safety of this sensor/braking system.

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