NHTSA Complaint #11534707 — 2019 VOLKSWAGEN JETTA
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11534707 |
| Vehicle | 2019 VOLKSWAGEN JETTA |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
My VW Jetta 2019 car just stopped twice with “Check Starter System” error and failed to turn on right in the middle of the road which might have lead to some serious accident. Once on a light the steering and brakes both got locked and all the electrics (dash, radio etc) shut off and so had to somehow safely get on the side of the road and had to use the handbrake abruptly to stop the car which was a difficult situation. Tried turning on the engine again but it kept on giving me “CHECK IGNITION” switch and “STARTER SYSTEM” errors and all the electrical parts turned off including the engine. It could have been a fatal accident and calls for serious service negligence on VW part. I see so many complaints in different forums for the same ignition switch and electrical failure on 2019 VW Jetta models but never a recall from VW to fix the issue. That’s a big lapse in safety issue and Volkswagen should be sued for neglecting such life threatening damages which might lead to severe consequences like a fatal accident if car stops with no proper warning beforehand.
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