NHTSA Complaint #11534492 — 2013 BUICK REGAL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11534492
Vehicle	2013 BUICK REGAL
Component	ENGINE
Date of Incident	March 15, 2023
Date Filed	July 26, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

While driving the vehicle, I received an alert message on the instrument panel that stated “Remote Not Detected,” then the vehicle immediately shutdown in the middle of the road. I lost all power to the vehicle, I couldn’t put the vehicle in gear, neutral or anything to get it out of the road. I immediately replaced the key fob battery, no change vehicle didn’t start or power didn’t return. The vehicle had to be towed. After a couple hours power was restored and the vehicle started up again. I have replaced key fobs, had the dealership replace the car battery and the problem persists. This appears to be a defect, could you please advise on how to proceed with dealership?

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