NHTSA Complaint #11534412 — 2018 INFINITI QX30

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11534412
Vehicle 2018 INFINITI QX30
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The auxiliary battery located underneath the interior glove compartment went dead and the car was inoperable. I called Infinity and they would not help me. There was no information relating to this small battery either on internet or Infinity website. I finally had to have a friend drive me to the Coconut Creek Infinity service where they could not give me information but could repair only. The seatbelt on both driver and passenger continually lock up causing undo constriction and stress on eithr passenger. The moonroof electrical retractable interior lining which I have never used maybe 2 times since purchased bunched up two days ago and I cannot get it to close properly. The 2018 Infinity QX30 was purchased December 22, 2020. The warranty is 50,000 miles or 4 years. I have 53,000 miles and Infinity will not honor fixing the moonroof. Many Infinity owners have reported the same moonroof problem on this 2018 Infinity QX30 and because it was in the 1000's it should be a recall for this make/model.

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